Office of Family Safety

The Office of Family Safety encompasses both the Jean Crowe Advocacy Center and the Family Safety Center.

The mission of Metropolitan Government of Nashville-Davidson County's Office of Family Safety is to improve victim safety and offender accountability through the coordination of services provided to domestic violence and sexual assault victims by Metropolitan Government, its Family Justice Center and nonprofit partners.

 Our Vision

The Office of Family Safety (OFS) envisions a city, state, and world without violence where survivors are given hope, healing, and justice.

Our Commitment

Because interpersonal and gender-based violence impacts every person in our community:

We must challenge the normalization and perpetration of violence by raising awareness, building hope for a better future, empowering survivors, and lifting up our partner agencies in this work.

True North is our belief that every human being deserves to live a life free from violence and full of dignity, respect, and safety.

Core Beliefs – We believe:

• Everyone deserves to live a life free from violence and full of dignity, respect, and safety.
• Interpersonal violence intersects with multiple other forms of oppression
• Interpersonal violence affects every life in our community
• Trauma impacts all areas of life in both individuals and the larger community
• Vicarious trauma impacts practitioners doing direct and indirect work
• Collaboration and teamwork in our office and with our partners is central to the success of our work
• We believe and advocate for survivors, recognizing that violence is never the fault of the survivor.
• Holding offenders accountable is critical to healing and justice for survivors.
• Inclusivity, diversity, and equality are central to healthy staff, empowering service provision for survivors, and collaborative partnerships.
• Empathy, compassion and empowerment are central to healing

Core Behavioral Values – Because of what we believe, we are compelled to:

• Address the root causes of interpersonal violence.
• Treat all survivors equally and with dignity and respect.
• Treat all staff and partners with the same dignity and respect we give our clients.
• Bring awareness to the community of these issues and where help can be found
• Empower, equip and educate survivors, partners, and our community.
• Provide survivors with choices and needed resources.
• Lead by example.
• Work collaboratively with survivors, staff, and professional partners.
• Ask questions and continue to learn from others.
• Practice self-care within our department and with our partners.
• Aim high in our vision and goals.
• Be patient with ourselves and in our work.
• Embrace change, growth, and innovation.

Both the Family Safety Center and the Jean Crowe Advocacy Center work to increase the safety of victims of domestic and sexual violence, child and elder abuse, and human trafficking by creating a supportive environment for victims to receive free and confidential services from a variety of providers.

Services include, but not limited to:

• Safety Planning & Risk Assessment
• Orders of Protection
• Court accompaniment
• Counseling
• Crisis Intervention
• Shelter/Housing Assistance
• Emergency Food Assistance
• Children’s Services
• Support Groups
• Referrals to Partner Agencies
• Address Confidentiality Assistance